RETURN & REFUND POLICY

Welcome to the WinvelD'or Return & Refund Policy page, please read the following instructions thoroughly before returning the product to us. You can also contact our customer service where one of our customer sales representatives will be glad to help you.

Our Cancellation Policy:

1-If your order has not been shipped, you can contact us via email support@WinvelDor.com or contact us page on our website for a full refund or replace products. (If you want to cancel the order, it is important to be done before shipment).

2-We will not agree to cancel an order if your order has already been shipped. You may refuse to sign it once the package arrived but please make sure to return the package in its original condition (unused and unopened) to us. We will refund you the price of the product (The shipping charges you should bear it for the responsibility of yours).

Returns ON Faulty Products:

1-If there are any quality problems of items due to our fault within 30 days of the order delivered will be eligible for an Exchange(under the situation of not the man-made damage after testing. the refund will not be supported in this case).

2-If you suspect an item in your product is faulty, please send us an email: support@WinvelDor.com so that we can confirm details of the fault. Please include your Order ID#, the Item number or Item numbers you wish to return.

3-Products damaged in transit must be reported to support@WinvelDor.com within 24 hours of receipt of goods. We strongly advise that you do not open the package in the event that it appears to have been damaged in transit.

Exchange & Refund item(s) Policy:

1-Consumer guarantees do not apply if you:

-Received what you ordered but simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it.

-Misused a product in any way that caused the problem or fault.

2. Consumer guarantees apply if you: If there are any problems of items (send the wrong item, missing item) due to our fault within 30 days of the order delivered will be eligible for a full refund or partial refund and we will support in this case (you can contact us via email support@WinvelDor.com or contact us page on our website )

How do I return the packages?

Please contact us via 'contact us' page on our website and we will give you a response within 24 hours.

Shipping:

To return your product, please contact us to give you the return address (Your product, including all items, will be requested to be sent back to WinvelD'or HQ. Please do not send your purchase back to the manufacturer )

How long can I receive your refund?

The refunds will be refunded to your PayPal Or Bank account within 1 to 3 days after we received the return package. And you will receive 2 confirmation E-mails from PayPal/Bank and WinvelD'or. You may check it on your PayPal/Bank Account or call PayPal/Bank to verify your refund.

If you have questions about returns policy, please contact us via 'contact us' page on our website and we will give you a response within 24 hours

Four colors. One obsession.

The Slam Collection is a perfectly coordinated three-piece set — necklace, bracelet, and earrings — in your choice of Blue, Green, Clay, or Pink. A ready-to-gift set that looks instantly special, and looks just as good off the court as on it.

Shop the collection

★★★★★ Loved by tennis players everywhere · Ships in a gift-ready box

Woman wearing the WinvelD'or Slam Collection on a tennis court

Find your color

Same coordinated trio, four ways to wear it. Pick the shade that's you — or gift the one that's them.

Three pieces that just work — together or apart

A single charm is nice. A matching set is a statement. Here's why the Slam Collection lands every time.

Three matching pieces. A coordinated necklace, bracelet, and earrings that look far more substantial than a single item.
No sizing stress. Adjustable, universally flattering pieces — a safe, beautiful choice with zero guesswork.
Polished luxury. Subtle tennis inspiration meets fine-jewelry styling for a genuinely elevated feel.
Beyond the court. Elegant enough for dinner, easy enough for every day, and gorgeous baseline to baseline.

Choose your set

Friends on a tennis court wearing different colors of the Slam Collection

Whoever plays, whatever their color — there's a Slam for them.

Unboxing the WinvelD'or Slam Collection gift box

A moment worth unwrapping

Every set arrives secured in our trademark velvet-lined box — wrapped, coordinated, and ready to hand over. An immediate signal of quality that makes the gift feel as thoughtful as it is beautiful. No wrapping required on your end.

Birthday Anniversary Just for you Thank-you Holidays

Players are obsessed

★★★★★

"Bought the Green set for myself and immediately ordered Pink for my sister. The whole thing looks so much more expensive than it was."

— Jessica T. · Verified Buyer

★★★★★

"Gave it to my girlfriend after her first tournament. The box alone got a reaction. Zero guesswork and she wears all three pieces constantly."

— Marcus D. · Verified Buyer

★★★★★

"I wear the Clay set to work and on court. Subtle enough for the office, fun enough that other players always ask where it's from."

— Priya S. · Verified Buyer

Zero risk, start to finish

♡

30-day happiness guarantee

If it's not right, return it within 30 days for a full refund. And if anything arrives damaged or you receive the wrong item, we'll refund or exchange it right away.

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Easy, free returns

Simple returns and exchanges. Wrong color or a change of heart? We'll sort it quickly.

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Secure checkout

Safe, encrypted payment through Shopify. Your details — and any gift surprise — stay protected.

Questions, answered

What's included in a set?

All three coordinated pieces — a necklace, a bracelet, and earrings — in the color you choose. They're designed to be worn together or separately.

Which colors can I choose?

Four colorways: Blue, Green, Clay, and Pink Slam. Same coordinated trio, four different shades — pick the one that fits your style or your gift.

Will it fit?

Yes — the pieces are adjustable and universally flattering, so there's no sizing stress and no guesswork, which makes them a safe choice as a gift.

How long does shipping take?

Orders ship within 1–2 business days, and delivery takes 9–12 business days, with free shipping on orders over $50. You'll get a tracking link as soon as your order is on its way.

Is it ready to gift?

Every set arrives in our velvet-lined box, coordinated and ready to hand over — no wrapping needed, and no pricing included in the package.

What if something's wrong?

You're covered by our 30-day happiness guarantee, and anything damaged or incorrect is refunded or exchanged right away.